Lewi bought this MacBook (silver & black, 13-inch) in the end of October 2008 in Hong Kong for more than $11k HKD with Apple Care (2 years extra warranty) as well. Later Apple upgraded this one into MacBook Pro and kept “little white” (white MacBook) as the only MacBook.
Anyway, it was all working well and never gave us any problems until this year November 30th.
On November 30th 2009 I went to Guangzhou (the capital of Guangdong Province in China). After I arrived the hotel, I turned on the laptop, checked my Gmail, Facebook and got on iChat. Then I decided to go and have some food at the restaurant in the hotel. So I put the MacBook to sleep then put it in my bag to take it with me as they had Wi-Fi in the restaurant.
So here is the beginning of this drama.
After I ordered some food I took out the MacBook and tried to wake it up from sleep.
NO RESPONSE AT ALL.
Then I noticed that the white light was not flashing.
For a second I thought the battery was flat but right away I realised that it was impossible. I do not use battery much and I always make sure it gets charged fully and in the right way. Before I left I checked and it was absolutely full.
I felt very weird as it was working all fine just 5 mins ago so I went back to my hotel room straight away. I plugged the power adapter and attached it to the MacBook.
The LED on the adapter connection did not really light up. Usually, it is bright green when battery is fully charged or bright orange when charging the battery. However, it was just dim green light.
As soon as I saw that I knew there was something very wrong. I tried to turn on the laptop but no response at all. I pressed the button on the left side to check how much power left in the battery. Still no light. Not even a single light was on. Normally when the battery is flat and when you press the button to check there would be one green light flashing.
Just 5 mins, the MacBook completely stopped working. I have a lot of important documents in it and I had to prepare quite many documents all over again in a hurry just because of this.
And, of course, Lewi and I took this MacBook and the original receipt to an Apple Authorized Service Provider. The person who was handling (more…)